Refund policy

We have a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, the item must be unused, unworn, with its tags, and in its original packaging. You will also need the receipt or proof of purchase.

How to request a return

Email sheselects.contact@gmail.com before sending an item back. If your return is approved, we will send you a prepaid return shipping label and the return instructions. The return address will be provided after your request is approved. Items sent back without prior approval cannot be accepted.

Return shipping costs

For change-of-mind returns, SheSelects will provide the return shipping label. If an item is damaged, defective, or incorrect, SheSelects will also cover the return shipping cost.

Damaged or incorrect items

Please inspect your order when it arrives. If the item is defective, damaged, or incorrect, contact us promptly at sheselects.contact@gmail.com so we can make it right.

Sale items and gift cards

Sale-priced items are eligible for return under the same 30-day return conditions stated above, unless an item is clearly marked as final sale before purchase. Gift cards cannot be returned.

Exchanges

The fastest way to receive a different item is to return the original item and place a separate order after the return has been accepted.

European Union 14-day cooling-off period

If merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason. The item must be unused, unworn, with its tags, and in its original packaging, and you will need the receipt or proof of purchase.

Refunds

We will notify you when your return has been received and reviewed. If approved, the refund will be issued to your original payment method within 10 business days. Your bank or card provider may need additional time to post the refund.

For any return or refund question, contact sheselects.contact@gmail.com.